We're happy to offer free standard shipping on all orders within United States that total £30 or more.
Shipping Speed
Standard shipping typically takes 4 business days to arrive, depending on your location. We'll provide you with a tracking number once your order ships so you can follow its progress.
Expedited Shipping
For faster delivery options, we offer expedited shipping at an additional cost. The available options and associated fees will be displayed at checkout based on your order details and delivery address.
Order Processing
Orders are typically processed within 1 business day after they are placed. Once your order ships, you'll receive a confirmation email with tracking information.
Return Policy
We have a 45-day return policy, which means you have 45 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at returns@echomartshop.co.uk .
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customersupport@echomartshop.co.uk .
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Non Returnable Goods
Return policy applies to most items sold on echomartshop.co.uk. Some exceptions may apply, which will be clearly stated on the product page.
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